Shipping policy

Introduction:

At Hafiz Ka Multani Sohan Halwa, we strive to ensure that our customers receive their orders in a timely and efficient manner. Our shipping policy outlines the details regarding the shipping process, delivery times, and shipping charges for our customers in Pakistan.

Processing Time:

Once your order is placed, it will be processed and packed within 2-4 business days. Please note that we do not process orders on weekends or public holidays.

Shipping Methods:

We offer nationwide shipping through reliable courier services. Orders are dispatched from our main warehouse in Multan and will be delivered to the shipping address provided by the customer.

Estimated Delivery Time:

The estimated delivery time for orders within Pakistan is 3-5 business days, depending on the destination city. Please note that delivery may be delayed due to unforeseen circumstances, such as weather conditions or courier service disruptions.

Shipping Charges:

Shipping charges for orders within Pakistan are calculated based on the total weight of the products and the destination city. The shipping cost will be displayed at the checkout page before you confirm your order.

Order Tracking:

Once your order is shipped, you will receive a tracking number via email, allowing you to track the progress of your shipment on the courier service's website.

Delivery Issues:

If you encounter any issues with the delivery, such as a damaged or missing package, please contact our customer support team immediately. We will work with the courier service to resolve the issue and ensure that you receive your order.

Address Changes:

To change your shipping address, please contact our customer support team as soon as possible. If your order has not yet been dispatched, we will update the address accordingly. However, if the order has already been shipped, we may not be able to change the address.

Returns and Refunds:

If you are not satisfied with your purchase, please refer to our return and refund policy for information on how to return your order and receive a refund or store credit.

Contact Us:

If you have any questions about our shipping policy, please do not hesitate to contact our customer support team. We are always here to help and ensure a pleasant shopping experience.

Email: hafizsohanhalwa@gmail.com
Phone: (061) 4781725